• WE WILL ALWAYS STRIVE NOT ONLY TO OBTAIN PAYERS THAT UNDERSTAND OUR VALUES BUT WE WILL CONSTANTLY REMIND THEM OF THE IMPORTANCE OF THEIR SERVICE TO THE BENEFICIARY AND OUR REMITTER.
To meet the expectations of our customers and to continually have a happy and returning customer, we must contract only with payers that understand our values. We will not only seek these payers, but we will constantly review and remind our payers of their commitment to the service.
• WE WILL HIRE ONLY PEOPLE THAT ARE FULLY COMMITTED TO OUR VALUES AND UNDERSTAND THE NEEDS OF OUR CUSTOMERS.
Only great people make a great company. We can only be great if everyone in the company respect each other, are able to understand the seriousness of a remittance and are willing not only to do the right thing but do it fast and with
a smile. Girosol will train and invest in education for its employees to promote a thriving growth oriented working environment.
• WE WILL ALWAYS SEEK TO BE TECHNOLOGICALLY ADVANCED AND TO INTEGRATE ALL PROCESSES SO THAT WE CAN EFFICIENTLY AND SECURELY SERVE OUR CUSTOMERS.
Our Management and Information Systems department will always be an integral part of the company. It's goals are to maintain all technology related equipment in working order, to secure and protect our data, to develop all software required, to seamlessly integrate all processes so that our employees can efficiently perform their duties and assist our customers.
Based on our commitment and respect to our customers, we will always have a living person answer our phones and live customer service. Although we may offer other technological alternatives to support a more technologically savvy customer, we will always be personally there for our customer.
"We always have our clients in mind"